Recently I decided to choose a different manufacturer to create the new prototypes of Legends of Novus (for the DiceTower and Tantrum videos for KS relaunch).
I decided to move away from GameCrafter for this version for a couple of reasons:
1 - I believe it is good to experiment with different servers, and different productions. This helps me understand differences in quality, and in tech requirements to provide files to manufacturers. I can tell you the difference in how I submit files to PnP is much different than GC, but with some similarities.
2 - When canvassing the gaming community, PnP comes up often as a game creation tool of choice. So as much as I enjoyed the prototypes I have done with Gamecrafter (and cards from DTC), I wanted to see what people liked more about PnP.
3 - Time... It turns out PnP had a faster turnaround time from file submission to getting your game. For the Gamecrafter I waited about a month for my copy, with few emails/confirmations. With PnP I had a few file check emails sent to me... by humans... and was able to correct some issues before the final print. This showed me great customer service, and the time from production to getting my game was only 2 weeks.
Do I still like the GameCrafter? Yes, absolutely. They can deliver a pretty solid product with what you need. Do I prefer PnP? I would say yes, I believe the file creation system is simpler (for how I run my programs anyhow), and the color quality I have gotten back has been better from PnP.
Just thought I would share. Regardless, both are expensive, but the cost is worth the feeling of getting something you created in a near final form. I truly recommend trying this if you have a game you feel is near its final stages, that you want to playtest more formally in game clubs or such.
If you have any questions about the process just let me know, would be happy to share my experience with you.